Caunce O'Hara find online success with help from UKFast
When your bandwidth graphs start to shoot sky high, you've either been compromised or your business is doing exceptionally well. We're pleased to say that the latter is a regular occurrence on the UKFast network. So we prepare companies like Caunce O'Hara with fully managed solutions and unlimited bandwidth.
Caunce O'Hara & Co Ltd is an independent insurance brokerage offering bespoke insurance products to businesses, corporations, freelance professionals and high net worth individuals.
Established in 1995; it is privately owned, employs some 28 staff and places around £20m in gross written premium across the Lloyds and composite insurance markets.
The company's reputation within the insurance community is matched by very few other brokers and to maintain their standing as a Top 100 Independent Broker they demand a high performing, resilient web infrastructure from a customer focussed provider.
John Batty, Broking Director set himself a tough challenge. "One of our target markets is IT consultants so we knew we couldn't hold back on the web presence. Choosing the right provider was crucial. What attracted us to UKFast was the emphasis on technical support."
Demanding visitors
"Many of our clients purchase cover outside standard office hours so it's paramount that the site is available at all times, says John. "Insurance is the kind of thing people lie awake thinking about, so we have to guarantee availability at 3am in case they need us. After one meeting with UKFast, we felt safe.
"We never expected to meet the MD and the technical director straight away and the personal touch has been evident ever since. Their passionate support team is on hand 24 hours a day, 7 days a week, 365 days a year and is totally clued up, not only about our server but our business too. It makes a refreshing change to deal with people who care rather than faceless organisations.
Growing our presence
"We'd hosted our site on UKFast dedicated servers for over 2 years before deciding to take the web presence to the next level. The MD, Lawrence Jones was hugely supportive, putting us in touch with Internet consultancy Harper James and working proactively with them to develop an advanced solution to compliment their website.
We launched the new e-commerce site in September 2006 and traffic and policy sales immediately went through the roof. Within eight weeks revenue increased by 50% and visitors still improve day by day without putting any pressure on the servers".
Lawrence Jones is not at all surprised by their success. "More and more industries are realising the web's potential to bring in revenue. As long as you build a rapport and trust with your customers they'll buy from you in their droves. It's our job to deliver an infrastructure that makes this possible. Speed and reliability are absolutely crucial here and we're thrilled to be a part of Caunce O Hara's new found online success."
The success of the new site has been recognised by the British Insurance Brokers Association. BIBA has been quick to recommend that all brokers aspire to deliver an online solution to the standard of Caunce O'Hara's, which they regard as a "Model of Excellence."
Co-founder Chris Caunce is thrilled with the relationship, saying, "Their reliability is second-to-none. UKFast is a top class ISP, and one that I would definitely recommend."
Building relationships
UKFast also like to take the relationship beyond the Net and Caunce O Hara have taken advantage of UKFast's hospitality at the Sale Sharks.
"UKFast brings Top Class Rugby to you in the best possible way," says John Batty. A Fabulous night of entertainment from the moment you arrive till the moment you leave. They will do everything they can to make your visit to the Sharks a special one whether it is meeting a star player, presenting you with a signed ball or even introducing you to a potential new client."
For instant insurance quote visit www.caunceohara.co.uk. For the UK's best hosting provider go to www.ukfast.net
If you would like to find out more and discuss how we can help your business flourish online call today on 0800 4584545 or contact us online.
